Return & Refund Policy

At pijewells.com, customer satisfaction is important to us. However, due to the nature of our products, we follow a strict return policy:

1. Return Eligibility
   • Returns are accepted only for damaged or defective products.
   • Customers must notify us within 7 days of delivery to request a return.
3. Proof Requirement
   • Customers must provide a clear unboxing video from the moment of opening the package.
   • Without the video proof, returns will not be accepted.
5. Return Process
   • Contact us at [Insert Support Email/Phone] with your order ID and unboxing video.
   • Once approved, you must ship the product back in its original packaging.
   • Shipping costs for returns are [borne by us / borne by customer – choose one].
7. Refunds
   • Once we receive and inspect the returned product, your refund will be processed within 7–10 business days.
   • Refunds will be credited to the original payment method.
9. Non-Returnable Items
   • Products without damage or defect.
   • Products returned without proper proof of damage.
   • Products beyond the 7-day return window.

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Contact Us

If you have any questions about this Privacy Policy or Return Policy, please contact us at:

📧 Email: support@pijewells.com
📞 Phone: +91 7569637820